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Many businesses have a love/hate relationship with Yelp. They love it when Yelp appears to be working to promote them. But they hate how fickle
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Customer reviews posted on a business’ Google profile have become critical marketing collateral. This is especially true for local search. The top three or four
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Who Are Your First Responders for Customer Care? The term “first responder” has gained a high-level of respect. It doesn’t single out a particular type
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